11 Sobo Sowemimo Crescent, Ibara Housing Estate, Abeokuta, Ogun

FAQ

FAQ
  • How can I make a reservation?
    You can book directly through our website, call our reservations team, or contact us via email.
  • Do you offer corporate rates?
    Yes. We offer special corporate rates for companies, government agencies, NGOs, and organizations. Please contact our sales team for details.
  • Can I modify or cancel my reservation?
    Yes, subject to the terms and conditions of your booking rate.
  • Is prepayment required?
    Depending on the rate plan selected, full or partial payment may be required to confirm a reservation.
  • What payment methods do you accept?
    We accept bank transfers, major debit/credit cards, and other approved payment methods.
  • What time is check-in?
    Standard check-in time is 2:00 PM.
  • What time is check-out?
    Standard check-out time is 12:00 Noon.
  • Can I request early check-in or late check-out?
    Yes, subject to availability and applicable charges.
  • Do you have a restaurant?
    Yes, our restaurant serves a selection of local and international cuisines. It is called Refresh Restaurant.
  • Is breakfast included in the room rate?
    This depends on the selected rate plan and package. But mostly, it does.
  • Do you offer room service?
    Yes, room service is available during designated operating hours.
  • Do you have a swimming pool?
    Yes, guests can enjoy access to our swimming pool.
  • Do you have a bar or lounge?
    Yes, we offer a relaxing bar and lounge experience.
  • What room categories do you offer?

    We offer:

    • Classic Room
    • Luxury Room
    • Superior Luxury Room
    • Grand Luxury Suite
    • Grand Luxury Suite With View
  • Are all rooms air-conditioned?
    Yes, all rooms are fully air-conditioned and equipped with modern amenities.
  • Is Wi-Fi available in the rooms?
    Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
  • Do you have family rooms or connecting rooms?
    Yes, we do but please contact reservations for available family-friendly accommodation options.
  • Where is Treal Hotels & Suites located?
    We are strategically located in Abeokuta, offering convenient access to major business and tourist attractions.
  • How far is the hotel from Olumo Rock?
    The hotel is a short drive from Olumo Rock and other key attractions in Abeokuta. About 15 minutes drive from the Hotel.
  • Do you provide airport transfers?
    Airport transfer services can be arranged upon request.
  • Is parking available?
    Yes, complimentary secure parking is available for guests.
  • Is smoking allowed?
    Smoking is prohibited in rooms and restaurants, only permitted in designated areas.
  • Are pets allowed?
    Please contact the hotel directly regarding our pet policy.
  • Are children allowed?
    Yes, children are welcome. Additional bedding policies may apply.
  • Is the hotel secure?
    Yes, we provide 24-hour security, CCTV surveillance, and controlled access for guest safety. We also have a relationship with the Nigerian Police Force.
  • Do you offer sightseeing packages?
    Yes, we offer selected tourism and sightseeing packages, including visits to local attractions such as Olumo Rock.
  • Can I book accommodation and tours together?
    Yes, we offer accommodation packages that can include meals and sightseeing experiences.
  • Why should I book directly on your website?
    Guests who book directly enjoy the best available rates, exclusive offers, priority assistance, and access to special packages not always available on third-party booking platforms.